Less Targeting, Better Results: Auto Retailer Case Study

Hailey Phillips
Project Manager
Less Targeting, Better Results: Auto Retailer Case Study

The Challenge

A major automotive retailer wanted to reach more people and lower their CPM without compromising performance. Their streaming campaigns used heavy demographic and behavioral targeting-standard practice, but maybe overkill.

The Test

We applied retargeting to the campaigns and let the algorithm find efficiency.

The client allocated 40% of their streaming budget to test broad reach vs. precision targeting for six weeks.

The Results

Performance improved across the board:

  • 12% higher conversion rate
  • 31% increase in reach (same budget)
  • 19% lower CPMs
  • Search traffic also increased 8%

The broad approach caught people earlier in their buying journey, creating lift for other channels too.

Why It Worked

This retailer had solid creative and a good website-the algorithm had quality data to optimize against. In streaming's fragmented landscape, sometimes our "smart" targeting just limits scale.

The client's take: "We stopped overthinking who to target and started focusing on creative, messaging, and efficient delivery."

Bottom Line

This simplified approach became their default strategy.

Sometimes the best optimization is knowing when to stop optimizing.

Key Points

  • +12% conversions, +31% reach, -19% CPMs—all by removing targeting filters
  • Tested broad vs. precision targeting on 40% of streaming budget over 6 weeks
  • Less targeting = more efficiency across streaming, search, and other channels
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